Legal
This Refund Policy explains how reservations, check-in and check-out, cancellations and refunds work at The Grand Resort, Igatpuri. Please read it before you book, by confirming a reservation you accept these terms.
Standard timings apply to every reservation. If you expect to arrive after 6:00 PM, please notify us in advance so we can hold your room.
Early check-in and late check-out are subject to availability and prior arrangement, and are charged at ₹3,000 plus applicable taxes.
No refund will be made in the case of a no-show or a cancellation. Where a cancellation charge is assessed, it is based on how far in advance you notify us:
We do not permit modification requests to a confirmed reservation; the cancellation terms above will apply instead. Please confirm your dates carefully before booking.
If you do not arrive for your reservation, the entire booking is charged and the reservation is cancelled automatically, with no refund.
In the event of an early departure, you will be charged for the complete reservation period regardless of the actual length of your stay.
Children aged 2 to 5 years stay complimentary using existing bedding. Breakfast is complimentary for children under 4 years; older children are charged at standard menu rates.
Special requests are subject to availability and cannot be guaranteed. If you have accessibility requirements, please let us know before booking so we can do our best to accommodate them.
Please present your confirmation voucher at check-in. Without a valid confirmation voucher, the reservation may not be honoured.
Call or WhatsApp +91 80072 91234, or email bookings@theggresort.com with your booking reference, and our team will be glad to assist.